Last Updated: September 21, 2022
We are physically located in Santa Barbara, California, and all data is processed and stored within the United States.
Unlisted offers certain telephony and text messaging services, including the ability to send and receive text messages, make and receive phone calls, create separate phone lines, and voicemail (the "Telephony Service"). We may change or add to our offerings at any time.
By using the App, you agree that you have read and understand these Terms, and that you agree to follow and be bound by these Terms.
PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA is data collected automatically either generated by the use of the Service or from Service infrastructure itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or mobile device).
DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service to you. You are not required to provide this information to us, but we are not able to provide our Service to you should you choose not to.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Your email address is required and is used to identify your account and allow you to log in. We may send you account notification emails as well as marketing or promotional emails to this email address. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing email@example.com.
Your phone number is not required. You may optionally provide it in order to forward calls from your Unlisted number to your other number. If you do provide your phone number, we will not use it for any other reason.
When accessing our marketing website (https://www.getunlisted.com), we may collect information that your browser sends, such as your browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and if certain links were clicked. We will only collect this information in a private, aggregate way that cannot personally identify you.
When you access Service with a mobile device, we may collect information such as the type of mobile device you use, your mobile device's vendor-specific identifier (in other words, an identifier that is unique to your device but that is different for every app, so we can't compare data across different apps), your mobile operating system, and other diagnostic data. Unlike the marketing website usage data, this data is linked to your user account.
When accessing our service with a mobile device, your IP address may be temporarily logged for up to 72 hours so that we can monitor for and prevent abuse of our service.
We do not collect or store your location data.
In order to provide our Service, we collect and maintain certain records of your account history and usage. This is necessary to, for example, send your messages and sync your data. Data that we collect includes, but is not limited to:
Company uses the collected data for various purposes:
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
You may delete your user account and all associated data by clicking the button in recent versions of our iOS application or by contacting firstname.lastname@example.org.
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
We may disclose information that we collect, or you provide:
Under certain circumstances, we may be required to disclose your data, including your Personal Data, if required to do so by law or in response to valid requests by public authorities.
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your data, including your Personal Data, may be transferred.
We may disclose your information also:
The security of your data is important to us. We encrypt all data, Personal and otherwise, in transit and at rest. That said, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If you are a resident of the European Union (EU) or European Economic Area (EEA), you have certain data protection rights, covered by GDPR.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at email@example.com. You can also delete your data by utilizing the button in recent versions of the iOS application.
In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
According to CalOPPA we agree to the following:
We do not currently honor browser Do Not Track signals. Please note that nothing personal or identifiable is ever “tracked” in the browser. Do Not Track is deprecated and no longer recommended by any browser.
We may contract with third party companies and individuals to facilitate our Service ("Service Providers"), provide Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
We use a variety of third party data processors in order to:
If you have specific questions about our vendors, please contact us at firstname.lastname@example.org.
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Services are not intended for use by children under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from Children under 13. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.